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+# You need MySQL-python from http://pypi.python.org/pypi/MySQL-python
+import MySQLdb
+
+
+class Py3status:
+ """
+ This example class demonstrates how to display the current total number of
+ open tickets from GLPI in your i3bar.
+
+ It features thresholds to colorize the output and forces a low timeout to
+ limit the impact of a server connectivity problem on your i3bar freshness.
+
+ Note that we don't have to implement a cache layer as it is handled by
+ py3status automagically.
+ """
+ def count_glpi_open_tickets(self, json, i3status_config):
+ response = {'full_text': '', 'name': 'glpi_tickets'}
+
+ # user-defined variables
+ CRIT_THRESHOLD = 20
+ WARN_THRESHOLD = 15
+ MYSQL_DB = ''
+ MYSQL_HOST = ''
+ MYSQL_PASSWD = ''
+ MYSQL_USER = ''
+ POSITION = 0
+
+ mydb = MySQLdb.connect(
+ host=MYSQL_HOST,
+ user=MYSQL_USER,
+ passwd=MYSQL_PASSWD,
+ db=MYSQL_DB,
+ connect_timeout=5,
+ )
+ mycr = mydb.cursor()
+ mycr.execute('''select count(*)
+ from glpi_tickets
+ where closedate is NULL and solvedate is NULL;''')
+ row = mycr.fetchone()
+ if row:
+ open_tickets = int(row[0])
+ if i3status_config['colors']:
+ if open_tickets > CRIT_THRESHOLD:
+ response.update({'color': i3status_config['color_bad']})
+ elif open_tickets > WARN_THRESHOLD:
+ response.update(
+ {'color': i3status_config['color_degraded']}
+ )
+ response['full_text'] = '%s tickets' % open_tickets
+ mydb.close()
+
+ return (POSITION, response)